Purchasing
Where can Aveda Gift Cards be purchased?
Aveda Gift Cards can be purchased at Aveda.com, an Experience Center or by calling 800.644.4831.
How will Aveda.com Gift Cards be delivered?
Gift Cards are delivered via email. The sender's name and e-mail address are included for the recipient.
How much does delivery cost?
There is no charge for e-mail delivery. For shipments that contain Gift Cards and other items, shipping and handling charges will be based upon the amount of the merchandise purchased. Gift Card amounts are not included in the calculation of shipping and handling charges. Click here for complete shipping information.
Redeeming
Where can Aveda.com Gift Cards be redeemed?
Gift Cards can be redeemed at Experience Centers, Aveda.com, participating salons and spas or by calling 800.644.4831. Certain locations are independently owned and operated, so please call each location directly to confirm whether the Aveda Gift Card will be accepted as payment. Gift Cards can not be redeemed at Aveda Institute locations.
How do I redeem my Gift Card on Aveda.com?
Visit Aveda.com and select the items you want to purchase and click "checkout."
On the Billing page, enter your Aveda.com Gift Card and PIN Code along with a valid credit card.
When the total amount of your order exceeds the total value on your Aveda.com Gift Card, your credit card will be charged the remaining balance. All of the value on your Aveda.com Gift Card will be used first before any amount is charged to your credit card.
When the amount of your order is less than the value on your Aveda.com Gift Card, your credit card will not be charged. Any unused balance will remain on your Aveda.com Gift Card.
Only one Aveda.com Gift Card may be used per order at Aveda.com.
Redeeming Aveda Gift Cards by phone:
Call 800.644.4831 to place your order.
You will be asked to provide your Aveda.com Gift Card number and PIN Code along with a valid credit card.
When the total amount of your order exceeds the total value on your Aveda Gift Card, your credit card will be charged the remaining balance. All of the value on your Aveda Gift Card will be used first before any amount is charged to your credit card.
When the amount of your order is less than the value on your Aveda Gift Card, your credit card will not be charged. Any unused balance will remain on your Aveda Gift Card.
Only one Aveda Gift Card may be used per order at Aveda.com.
Redeeming Aveda Gift Cards at a salons or spas or store:
Aveda Gift Cards can be redeemed at an Aveda Experience Centers and participating salons & spas. Certain locations are independently owned and operated, so please call each location directly to confirm whether the Aveda Gift Card will be accepted as payment. Aveda Gift Cards cannot be redeemed at Aveda Institute locations.
Sales Tax:
No sales tax is charged when buying Aveda Gift Cards.Purchases paid for with Aveda Gift Cards are subject to applicable sales tax.
Returns and Exchanges:
Refunds for returned items will be credited to the original payment method. Please click here for more information about returns and exchanges.
Maximum Purchase Policy:
We regret that we must limit all online orders to no more than nine (9) units of any item with a maximum purchase of $5,000 per customer. For corporate gift purchases and services that exceed our maximum purchase policy, please call 800.644.4831.
Checking the balance on Aveda Gift Cards:
If your Aveda Gift Card has a PIN Code, you may check your balance online at Aveda.com on the Gift Card page, or during checkout.You can call 800.644.4831 to check the balance on all Aveda Gift Cards.
Lost or stolen Aveda Gift Cards:
We are not responsible for lost or stolen gift cards. At our sole discretion, eGift Cards will be replaced if lost or stolen, only with proof of purchase. Notwithstanding the foregoing, only unused balance of lost or stolen cards may be replaced.
Please call 800.644.4831 to report a lost or stolen Aveda Gift Card.
Terms and Conditions
This Gift card can be used as payment for purchases made online at Aveda.com, Aveda Experience Centers and participating salons and spas. This Gift card cannot be used at department store locations or Aveda Institutes. This Gift card cannot be exchanged or redeemed for cash, except as required by law. This Gift card has no expiration date or service fees. For balance inquiries, or to report lost or stolen Gift cards, call 800.644.4831.
The value of Aveda Gift Cards purchases cannot be used to meet promotional thresholds.
The use of Aveda Gift Cards online is subject to Aveda.com
Terms & Conditions and
Privacy Policy.
Aveda.com has the right, in addition to any other available remedies, to close customer accounts or require alternative forms of payment if a fraudulently obtained Aveda Gift Card is redeemed or sought to be redeemed.
Aveda AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN Aveda.COM EGIFT CARD CODE IS NONFUNCTIONAL, THE SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE TO REPLACE THE Aveda.COM EGIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY BE INAPPLICABLE AND ADDITIONAL RIGHTS MAY APPLY.
If you have further questions or concerns about Aveda Gift Cards, please contact 800.644.4831.