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Please refer to our frequently asked questions section for general information about Aveda, our products and our services.

If you have a specific question, please fill in the fields below and send an email to Aveda customer relations. You may also contact us by phone at 1-800-644-4831 (North America only).

For time sensitive requests such as order cancellations or address changes, please call us toll-free at 1-800-644-4831 for assistance.


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To allow our staff to spend the holiday with their families, our Online Customer Service Center will close at 6:00 PM (ET) on December 24th and will reopen at 8:00 AM (ET) on December 26th. Happy Holidays!

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