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About eGift Cards

Purchasing 
Where can Aveda.com eGift Cards be purchased?
eGift Cards can be purchased at Aveda.com or by calling 800.644.4831.

How will Aveda.com eGift Cards be delivered?
eGift Cards are delivered via email. The sender's name and e-mail address are included for the recipient.

How much does delivery cost?
There is no charge for e-mail delivery. For shipments that contain eGift Cards and other items, shipping and handling charges will be based upon the amount of the merchandise purchased. eGift Card amounts are not included in the calculation of shipping and handling charges. Click here for complete shipping information.


Redeeming 
Where can Aveda.com eGift Cards be redeemed?
eGift Cards can only be redeemed at Aveda.com or by calling 800.644.4831. eGift Cards can not be redeemed at Aveda salons, spas, Experience Centers or Institute locations.

How do I redeem my Aveda.com eGift Card?
Visit Aveda.com and select the items you want to purchase and click "checkout."
On the Billing page, enter your Aveda.com eGift Card and PIN Code along with a valid credit card.
When the total amount of your order exceeds the total value on your Aveda.com eGift Card, your credit card will be charged the remaining balance. All of the value on your Aveda.com eGift Card will be used first before any amount is charged to your credit card.
When the amount of your order is less than the value on your Aveda.com eGift Card, your credit card will not be charged. Any unused balance will remain on your Aveda.com eGift Card.
Only one Aveda.com eGift Card may be used per order at Aveda.com.


Redeeming Aveda.com eGift Cards by phone:
Call 800.644.4831 to place your order.
You will be asked to provide your Aveda.com eGift Card number and PIN Code along with a valid credit card.
When the total amount of your order exceeds the total value on your Aveda.com eGift Card, your credit card will be charged the remaining balance. All of the value on your Aveda.com eGift Card will be used first before any amount is charged to your credit card.
When the amount of your order is less than the value on your Aveda.com eGift Card, your credit card will not be charged. Any unused balance will remain on your Aveda.com eGift Card.
Only one Aveda.com eGift Card may be used per order at Aveda.com.


Redeeming Aveda.com eGift Cards at a salon, spa or store:
Aveda.com eGift Cards cannot be redeemed at Aveda salons, spas, Experience Centers or Institute locations.

Sales Tax:
No sales tax is charged when buying Aveda.com eGift Cards.
Purchases paid for with Aveda.com eGift Cards are subject to applicable sales tax.


Returns and Exchanges:
Refunds for returned items will be credited to the original payment method. Please click here for more information about returns and exchanges.

Maximum Purchase Policy:

We regret that we must limit all online orders to no more than six (6) units of any item with a maximum purchase of $750 per customer. For corporate gift purchases and services that exceed our maximum purchase policy, please call 800.644.4831.

Checking the balance on Aveda.com eGift Cards:

If your Aveda.com eGift Card has a PIN Code, you may check your balance online at Aveda.com on the eGift Card page, or during checkout.
You can call 800.644.4831 to check the balance on all Aveda.com eGift Cards.


Lost or stolen Aveda.com eGift Cards:
Please call 800.644.4831 to report a lost or stolen Aveda.com eGift Card.



Terms and Conditions: 
An Aveda.com eGift Card is redeemable for merchandise. This card does not expire and does not contain service fees. This card cannot be exchanged or redeemed for cash except where required by law.
Promotional offers and discounts may not be applied to the purchase of Aveda.com eGift Cards.
The value of Aveda.com eGift Cards purchases cannot be used to meet promotional thresholds.
The use of Aveda.com eGift Cards online is subject to Aveda.com Terms & Conditions and Privacy Policy.
Aveda.com has the right, in addition to any other available remedies, to close customer accounts or require alternative forms of payment if a fraudulently obtained Aveda.com eGift Card is redeemed or sought to be redeemed.
Aveda AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN Aveda.COM EGIFT CARD CODE IS NONFUNCTIONAL, THE SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE TO REPLACE THE Aveda.COM EGIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY BE INAPPLICABLE AND ADDITIONAL RIGHTS MAY APPLY.
If you have further questions or concerns about Aveda.com eGift Cards, please contact 800.644.4831.


If you have further questions or concerns about Aveda.com eGift Cards, please contact 800.644.4831.
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