Customer Service
 
 
How do you pronounce the word Aveda?
Do you perform testing on animals?
What is your mission statement?
How do I locate an Aveda salon, spa or store?
How do I get information on investing in Aveda?
How do I get a list of ingredients for Aveda products?
Can I get a Gift Card?
Is Aveda part of Estee Lauder?
Does Aveda manufacture a line of products for children?
How do I carry Aveda products in my salon/spa?
Whom do I contact about corporate giving?
How do you pronounce the word Aveda? 
The correct pronunciation of Aveda is "a-váy-duh".
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Do you perform testing on animals? 
No. All Aveda products are people-tested.

The Aveda Corporation is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and bringing to market products that comply with applicable regulations in every country in which our products are sold.

We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf, except when required by law. We evaluate our finished products in clinical tests on volunteer panels.

The Aveda Corporation fully supports the development and global acceptance of non-animal testing alternatives. To this end, Aveda works extensively with the industry at large and the global scientific community to research and fund these alternatives.
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What is your Mission Statement? 
"Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world." -Horst Rechelbacher, founder
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How do I locate an Aveda store, salon or spa? 
The following link will allow you to search for Concept Salons and Spas or Experience Centers in your area. http://www.Aveda.com/stores/locator.asp
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How do I get information on investing in Aveda? 
Aveda Corp. is a wholly owned subsidiary of the Estee Lauder Companies Inc., a publicly traded company. The NYSE symbol for Estee Lauder is EL. For financial information and an annual report, please visit Estee Lauder online at www.elcompanies.com.
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How do I get a list of ingredients for Aveda products? 
We will be happy to provide ingredient listings for any of our products. Please do not hesitate to contact us with the names of the products you are interested in and we will be happy to assist you.
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Can I get a Gift Card? 
Aveda Consumer Relations will be happy to take your order for gift cards in the dollar amount of your choice; please call 1.888.772.8332. This gift card may be presented for payment for purchases only at Aveda Experience Centers and participating Aveda Salons and Spas* in the United States. This gift card may be used to purchase merchandise or services but may not be exchanged or redeemed for cash. This gift card has no expiration date and no service fees. For balance inquiry, or to report a lost or stolen card, please call 1.888.AVEDA23. To find a location please visit the find a location section of aveda.com.

*Aveda Salons and Spas are independently owned and operated; call first to ensure this card is accepted.
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Is Aveda part of Estee Lauder? 
Yes, The Estee Lauder Companies Inc. purchased Aveda in 1997.
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Does Aveda manufacture a line of products for children? 
Our All-Sensitive™ products—which contain no aromas, dyes, or irritants—are perfect for children. They are pediatrician-tested, safe and effective for people aged six months and older. They are allergy- and dermatologist-tested. We do not manufacture a line of products specifically for children.

The All-Sensitive line consists of cleanser, toner, moisturizer and a body formula, which is perfect for baby massage.
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How do I carry Aveda products in my salon/spa? 
We partner with salons and spas that share our vision—respect for the Earth, passion for the best creative and technical work, and nurturing, high-touch care. If you'd like to join us, start the process here.
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Whom do I contact regarding corporate giving? 
Aveda Corporation focuses our corporate giving program on non-profit organizations working to protect the environment and community-based organizations working with those in need. At this time Aveda is not accepting proposals. Please check back periodically for future funding opportunities.
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