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service

Call 24/7: 800-644-4831
shopping online
How To Shop
Welcome to Aveda Online. Shopping is easy, convenient and secure.

Step One:
Type in the quantity of product you wish to purchase (up to six [6] of any single item).

More information on our Maximum Purchase Policy.

Step Two:

Click on "Add to Bag" to place the product in your shopping bag.

Step Three:
Follow the onscreen instructions to proceed through the checkout process. Please note that you may change the contents of your shopping bag during checkout. After your order has been submitted, a "Thank You" page will be displayed and your order number will be provided. An email confirming receipt of your order will arrive shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us at 1.800.644.4831 for assistance. For fastest service, please have your order number available.


Selecting Color Online
This site is best viewed with Firefox, Chrome, Safari or Internet Explorer 8.0 or higher and a minimum monitor resolution of 1024x768. Please note that monitors display colors differently based upon their settings. Please feel free to email us with questions about specific colors, and we'll be happy to assist you.


Security Online
At Aveda Online, we understand how important security is to you. When you place an order at Aveda Online, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to:

http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl

In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:

* AOL 5.0 and higher
* Internet Explorer 5.0 and higher
* Mozilla Firefox 1.0.4 (Windows only)
* Netscape 6.0 (Windows only)
* Safari RSS